Effective Date: 11th May 2023 

Thank you for visiting our website. We are committed to protecting and respecting your privacy. This  Privacy Policy sets out the basis on which we process any personal information we collect about you  or that you provide to us. Please read the following information carefully to understand our practices regarding your personal data and how we will treat it. 

About us 

This website is operated by Nicholas Jones Residential Limited. For the purposes of UK data protection law, the data controller is Nicholas Jones Residential Limited, located at Belsyre Court, 57  Woodstock Road, Oxford, OX2 6HJ. 

Information we collect about you 

We collect and process the following information about you: 

• Information you provide to us: You can provide us with information about you by filling in forms on our website or by contacting us by telephone, email, or otherwise. The information you provide to us may include your name, address, email address, telephone number, and any other information you choose to provide.
• Information we collect about you: When you use our website, we automatically collect information about you, your computer or mobile device, your IP address, and information about how you use our website and other websites.
• Information we receive from other sources: We may receive information about you if you use a property portal website to contact us. This could include details of your property search and information about your likely interests. We may combine this information with other information you provide to us or which we collect about you.

How we use your personal information 

We use personal information about you for the following purposes: 

• Providing services to you: We use your personal information to provide you with information and services that you request from us and to administer any promotions or competitions you enter with us.
• Marketing and advertising: We use your personal information to provide you, or to permit selected third parties to provide you, with information about goods or services that we think will interest you.
• Service improvements: We may use your personal information to tell you about changes to our services and to help keep our website secure. 

The legal basis for processing your personal information in these ways is typically one of the  following: 

• Consent: You have consented to us using your personal information for this purpose. You can withdraw this consent at any time by emailing dataprotection@nicholasjonesresidential.co.uk.
• Performance of a contract: It is necessary for us to process your personal information to perform a contract with you, or for us to take steps on your instruction prior to entering into a contract with you.
• Legitimate interests: It is in our legitimate interests to use your personal information for this purpose to operate our website, to provide and promote our services, and to protect our business.
• Legal obligations: It is necessary for us to process your personal information to comply with the law.

Sharing your personal information 

We may share your personal information with third parties in the following circumstances: 

• Landlords, tenants, vendors, and purchasers: When you ask us to do so, we may share your personal information with current or prospective landlords, tenants, vendors, and purchasers  (and their respective advisors) in relation to any potential sale or rental. If any of these third parties is a business, then they will become a data controller of the information we provide,  and their own privacy policies will apply.
• Our business partners, suppliers, and subcontractors: We may provide your personal information to our business partners, suppliers, and subcontractors who are providing services to us, or where necessary to provide a service you have requested. 

We may also share your personal information in order to obtain professional advice, or to comply with a legal obligation or a request from law enforcement or another regulatory authority.

Storing your personal information 

The information we store about you is stored on computer systems based in the European Economic Area (EEA). 

Unfortunately, the transmission of information over the internet is not completely secure. We will do our best to protect your personal information but cannot guarantee the security of your information transmitted to our website. Once we receive your information, we will use strict security procedures to try to prevent unauthorised access. 

We will store your personal information for as long as is necessary for the purposes for which it is processed. These periods will vary depending on the nature of the information and your interactions with us.