After attending a recent industry meeting, it was interesting to observe the number of attendees who weren't only suited and booted but clearly dressed to impress.
Power suits and bold ties, more akin to the city finance sector, appeared to be the norm. This may be all well and good, particularly when attending a meeting in the city, but is this still the right image when visiting a landlord in their own home or showing a family or couple around their potential new home?
As ever, it is the context of the occasion and the question should be: what impression am I making?
People form their first impression within seconds of meeting a new contact for the first time. Even wearing an ordinary business suit may set up a barrier when visiting someone's home - chances are the person, who you are visiting, will not be wearing a suit. Additionally, it immediately makes you look as though you are trying to sell them something rather than helping them with the ongoing letting and management of their property.
At Nicholas Jones Residential, we will be smart, presentable and professional at all times. However, we lean towards smart casual simply as being more in tune with the people we are visiting - especially outside office hours. It's all about building a long-term relationship of trust with our clients and NOT about a buying and selling transaction. We aim to become our clients' trusted adviser - understanding their requirements for the business and using our considerable experience to help our clients achieve their goals.